Role Play Made Easy: 25 Structured Rehearsals for Managing Problem Situations and Dealing With Difficult People (Pfeiffer Essential Resources for Training and HR Professionals)

Written by training expert Susan El-Shamy, Role Play Made Easy is a practical and highly accessible resource for planning, preparing, and implementing effective role-playing activities that are solidly grounded in proven learning techniques. Role Play Made Easy offers trainers at all levels of expertise the step-by-step guidance needed to facilitate role playing activities that are appropriate for a wide variety of organizations and training situations. The book’s 25 role play activities are designed to help participants build skills, boost confidence, and increase the likelihood of behavioral change. Role Play Made Easy offers many types of role-playing activities and also includes

• Step-by-step directions for absolutely everything necessary to plan and implement a successful role-play
• Strategies and guidelines to make role-playing both easy and effective
• Tips and techniques to take the fear out of role-playing
• Methods to make feedback easier and more effective
• Ideas and incentives to make role playing fun